Privacy Policy

Who we are

Living Lotus CBD is an online retailer and manufacturer of CBD products. Our web address is livinglotuscbd.com.

Our facility is located in Warminster, PA.

Or primary source of communication takes place via email support@livinglotuscbd.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

User who enter their information to contact forms will have it stored in our serve and have it accessible to only key members who are authorized to handle customer contacts. Once the issue, comment, or concern has been resolved, your data is expunged from our server. The information you entered may still live on whatever email service was used to communicate these comments with the customer.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Cookies are also used for affiliate referrals. If you are viewing our website after clicking a link from an external source, there is a chance that link is using cookies to track the results of your shopping experience. This is used in order to properly credit the referral source with commissions.

Cookies will be used to track your current cart items, which items you browse, and record your address information for check-out and tax purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use the free services of Google Analytics to track conversion rates of organic searches, referrals, and direct links.

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Who we share your data with

Your information is used to complete purchases on this website. As such, some of your information is shared with shipping vendors, payment processing gateways, and email services such as MailChimp and Review Reminders.

We do not otherwise trade or sell your information. We only store and distribute only what is essential to complete your order and ship to you products.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

You may wish to email us to have all of your data expunged from our server.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. By default IP anonymity is enabled for information sent to other websites or domains and complies with GDPR.

How we protect your data

Your data is saved on our server using 2FA and other encryption techniques. Only authorized representatives are capable of accessing your data and is limited to website admins.

Revised 8-4-2018